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SHIPPING & RETURNS
Whether you're welcoming a new piece into your kitchen or need to arrange a return, we're committed to making the process as simple as possible. Below you'll find information about shipping, returns, delivery timelines, and what to expect once your order is on its way.
FREQUENTLY ASKED QUESTIONS
Eligible purchases may be returned within 60 days of delivery.
Yes. All returns must be approved before they are sent to our warehouse. Returns received without authorization cannot be processed.
No. Retail locations are unable to process returns or exchanges for online orders. Please contact our Customer Care team for assistance.
Replacement orders typically ship within 7–14 business days after your return has been received and processed.
At this time, we ship only within the United States and U.S. territories listed below.
