WARRANTY & PRODUCT SUPPORT
Built to last for generations, STAUB cookware is crafted with enduring materials and time-honored French craftsmanship. Should a manufacturing defect arise, we're here to help. Below you'll find information about our Limited Lifetime Warranty, how to submit a claim, and answers to common questions about care, replacement, and coverage.
Looking for care instructions? Visit our Use & Care Guide to learn how to clean, maintain, and get the most from your STAUB cookware.
OUR COMMITTMENT TO QUALITY
STAUB products are warranted to be free from defects in materials and workmanship for as long as the original purchaser owns the product.
This Limited Lifetime Warranty applies only to products purchased in the United States from STAUB or an authorized STAUB retailer located in the United States, unless otherwise prohibited by law. If your product qualifies under this warranty, STAUB will provide a replacement item whenever possible. If the original item is no longer available, a comparable product of equal quality and value may be substituted.
Because authorized retailers are required to meet STAUB's standards for quality, service, and product handling, warranty coverage may not apply to products purchased through unauthorized sellers or marketplaces.
OUR COMMITTMENT TO QUALITY
STAUB products are warranted to be free from defects in materials and workmanship for as long as the original purchaser owns the product.
This Limited Lifetime Warranty applies only to products purchased in the United States from STAUB or an authorized STAUB retailer located in the United States, unless otherwise prohibited by law. If your product qualifies under this warranty, STAUB will provide a replacement item whenever possible. If the original item is no longer available, a comparable product of equal quality and value may be substituted.
Because authorized retailers are required to meet STAUB's standards for quality, service, and product handling, warranty coverage may not apply to products purchased through unauthorized sellers or marketplaces.
WHAT IS COVERED
Defects in materials
Defects in workmanship
Manufacturing-related issues affecting normal use
WHAT IS NOT COVERED
Normal wear and tear
Cosmetic changes from regular use
Misuse, abuse, or negligence
Damage from improper care or storage
Unauthorized modifications or repairs
Commercial misuse outside intended product use
WARRANTY FAQ
WARRANTY FAQ
Yes. STAUB cast iron and qualifying products are covered by a Limited Lifetime Warranty against defects in materials and workmanship for the original owner.
No. Changes in appearance that result from normal cooking, use, or aging are considered part of ordinary wear and are not manufacturing defects.
Damage caused by accidental drops, impacts, misuse, or improper care is not covered by the warranty. However, we recommend reviewing our Use & Care Guide to help protect your cookware for years of use.
No. STAUB enameled cast iron requires no seasoning. In fact, proper use and cleaning according to our care guidelines helps maintain the integrity of the enamel finish.
STAUB does not offer repair services. If you wish to pursue repairs, please consult an independent professional. Please note that damage resulting from repairs or alterations is not covered under warranty.
Warranty coverage applies only to products purchased from STAUB or authorized STAUB retailers. Products purchased through unauthorized sellers may not be eligible.
HOW TO SUBMIT A WARRANTY CLAIM
Before submitting a warranty claim, we encourage you to review our Use & Care Guide, as many common questions can be resolved through proper care and maintenance. After reviewing all information, if you would still like to submit a claim, use the button at the bottom of this page or visit our Support Center to start the process.
All returned products are evaluated upon receipt. Submitted products cannot be returned once the warranty review process has begun.
HOW TO SUBMIT A WARRANTY CLAIM
Before submitting a warranty claim, we encourage you to review our Use & Care Guide, as many common questions can be resolved through proper care and maintenance. After reviewing all information, if you would still like to submit a claim, use the button at the bottom of this page or visit our Support Center to start the process.
All returned products are evaluated upon receipt. Submitted products cannot be returned once the warranty review process has begun.
BEFORE YOU SEND YOUR PRODUCT
A few important things to know:
STAUB does not offer repair services.
Approved warranty claims are fulfilled through replacement, not repair.
If your item has been discontinued, a comparable replacement may be provided.
Replacements are generally shipped within 7–14 business days.
Retail stores cannot process warranty claims.
PLEASE DO NOT SEND
Sentimental or irreplaceable items
Product packaging
Pan protectors
Storage accessories
Gift wrap or personal items
